What payment methods do you accept?
Visa, Mastercard, American Express, PayPal. We do not accept debit cards, however, you may have more options (including more credit card types and debit cards) if you sign up for a PayPal account.
How do I cancel my membership?
Send a support ticket to support [at] bassgorilla.com. In your email, please explain why you want to cancel your membership, so that we can continue to improve our offering.
How do I get discounts from BassGorilla’s partners?
Each partner has a different process for you to get discounts on their VST plugins, sample packs and other resources. The instructions are clearly explained for each partner in our Partner Discount Directory, which you’ll be able to access once you’re logged in.
How do I access the Members Community Group and Track Feedback Group?
Both of these groups are on Facebook. If you do not have a Facebook account, you can create one specifically to join these two groups. You will see links to join each group immediately after signing up for your BassGorilla Pro Membership.